Zone de secours Luxembourg (ZSLux) is the single rescue zone for all 43 municipalities of Belgium's Luxembourg Province: 4,459 km² of Ardennes and Gaume, home to 296,370 people. It is the largest Belgian zone by area. In 2024 its 697 firefighters and ambulance crews, volunteers and career staff, worked from 17 posts, from Vielsalm and Marche in the north to Arlon and Virton in the south, and answered 30,625 calls, 69% of them medical. The zone borders France and the Grand Duchy of Luxembourg. In an emergency, dial 112.
Zone headquarters (non-emergency)
+32 63 21 28 92- General number in the federal list: +32 63 21 28 71
- info@zslux.be
- Place Léopold 1, Annexe du Palais, 6700 Arlon, Belgium
- zslux.be
- Office hours: Not published
Who Provides Fire Protection in Belgian Luxembourg
Since 2015, Belgian fire services are organized in rescue zones (zones de secours). This one spans about 104 km north to south and 74 km east to west and covers 43 municipalities:
Arlon, Attert, Aubange, Bastogne, Bertrix, Bouillon, Chiny, Daverdisse, Durbuy, Érezée, Étalle, Fauvillers, Florenville, Gouvy, Habay, Herbeumont, Hotton, Houffalize, La Roche-en-Ardenne, Léglise, Libin, Libramont-Chevigny, Manhay, Marche-en-Famenne, Martelange, Meix-devant-Virton, Messancy, Musson, Nassogne, Neufchâteau, Paliseul, Rendeux, Rouvroy, Saint-Hubert, Saint-Léger, Sainte-Ode, Tellin, Tenneville, Tintigny, Vaux-sur-Sûre, Vielsalm, Virton and Wellin.
In 2024 the zone had 697 operational staff (firefighters and ambulance crews) and 29 administrative staff. The 2023 report counted 424 volunteers (volontaires) and 258 professionals; Arlon and Marche-en-Famenne are mostly professional. Dial 112: the zone's own dispatch, COZILUX, opened in Arlon in 2018.
Fire Posts in Zone de secours Luxembourg
| Post | Type | Location | Sector |
|---|---|---|---|
| Poste d'Érezée | Mixed | Rue des Combattants 27, 6997 | Famenne-Ardenne |
| Poste de Marche-en-Famenne | Mostly career | Rue du Parc Industriel 12, 6900 | Famenne-Ardenne |
| Poste de La Roche-en-Ardenne | Mixed | Rue du Chalet 27, 6980 | Famenne-Ardenne |
| Poste de Bastogne | Mixed | Rue du Fortin 22, 6600 | Haute-Ardenne |
| Poste de Houffalize | Mixed | Rue de la Roche 49, 6660 | Haute-Ardenne |
| Poste de Vielsalm | Mixed | Rue de la Clinique 1, 6690 | Haute-Ardenne |
| Poste de Libramont | Mixed | Rue Fleurie 19, 6800 | Centre-Ardenne |
| Poste de Neufchâteau | Mixed | Chaussée d'Arlon 50, 6840 | Centre-Ardenne |
| Poste de Saint-Hubert | Mixed | Rue de Poix 23, 6870 | Centre-Ardenne |
| Poste de Bertrix | Mixed | Rue de Blézy 34, 6880 | Semois et Lesse |
| Poste de Bouillon | Mixed | Rue des Quatre Moineaux 23, 6832 | Semois et Lesse |
| Poste de Paliseul | Mixed | Rue de la Station 52, 6850 | Semois et Lesse |
| Poste d'Étalle | Mixed | Rue Saint-Antoine 193, 6740 | Gaume |
| Poste de Virton | Mixed | Rue du Moulin 20, 6760 | Gaume |
| Poste de Florenville | Mixed | Rue des Hêtres 6, 6820 | Gaume |
| Poste d'Arlon | Mostly career | Rue de Redange 55, 6700 | Lorraine |
| Poste d'Athus | Mixed | Rue des Métallurgistes 9, 6791 | Lorraine |
Posts have no public phones; per-post staffing splits are not published ("Mixed"). Libramont opened in 2021.
Estimated Response Time
Seventeen posts share 4,459 km² (about 66 residents per km²), so the average distance to the nearest post is roughly 9.1 km (5.7 mi). Mostly professional Arlon and Marche use the combination column of our baseline table; the other posts use the rural/volunteer column, as volunteers must first reach the post.
| Radius | Arlon, Marche | Other 15 posts |
|---|---|---|
| ≤ 2.4 km | 5–8 min | 8–12 min |
| 2.4–4.8 km | 7–10 min | 10–14 min |
| 4.8–9.7 km | 9–13 min | 12–18 min |
| > 9.7 km | 13+ min | 18+ min |
Typical expectation: about 12–18 minutes for most addresses, less in central Arlon and Marche, more in remote villages. No measured times are published.
Estimated Fire Control Time
| Fire size | Example | Indicative time |
|---|---|---|
| Small | Grass patch, dumpster, small vehicle | 5–20 min |
| Medium | Room-and-contents, car fully involved | 15–45 min |
| Large | Whole house, farm building | 45–120 min |
| Major | Multi-alarm, industrial, large woodland fire | 2–12+ hours |
Forest fires, floods and chemical sites are the shared hazards of the INTER'RED project, in which ZSLux, French SDIS 54, 55 and 57, Luxembourg's CGDIS and Saarland plan mutual aid. Infrabel trained ZSLux crews for the Athus–Meuse rail line.
Apparatus & Equipment
No fleet count is published. Call signs: A ambulance, P pumper, C tanker, E aerial ladder, D extrication, Pf forest pumper, R officer car, S special (rope rescue/GRIMP, divers).
- Ambulance (EMS)
- Forest fires
- Rope rescue (GRIMP)
- Dive rescue
- Extrication
- Rail incidents
Zone de secours Luxembourg in Numbers (2024)
- 30,625 calls: 69% urgent medical (AMU), 31% fire service
- 84.1 missions per day, about 4.9 per post
- Average calls per year: Arlon about 3,965 (busiest), Libramont about 250
Services & Community Programs
- Volunteer recruitment: pass the federal aptitude certificate (CAF; tests in Bastogne, sign-up each March at pompier.be), then firefighter, ambulance and truck-license training. Career posts are filled internally.
- Cadet firefighter schools at four sites.
Ratings & Accreditation
Belgium has no public fire-protection rating comparable to the US ISO classification. Not applicable.
Outdoor burning: Wallonia bans burning waste outdoors, except dry plant waste under article 89 of the Rural Code: 100 m from homes, hedges and fields, 25 m from woods, no strong wind, water at hand. No damp material or fresh clippings. Municipalities may restrict further. Use a recyparc and ask your municipality first.
Neighboring Rescue Zones
- Zone de secours Warche-Amblève-Lienne, Liège Province (north, at Manhay and Vielsalm)
- Hilfeleistungszone DG, Liège Province (northeast)
- Zone de secours Hemeco, Liège Province (north, at Durbuy)
- Zone de secours DINAPHI, Namur Province (west)
- Grand Duchy of Luxembourg (east) and France: Ardennes, Meuse, Meurthe-et-Moselle (south)
FAQ
What is the non-emergency number for the fire service in Arlon, Bastogne or Marche?
Headquarters in Arlon: +32 63 21 28 92 (zone website) or +32 63 21 28 71 (federal list). For emergencies, dial 112.
Which municipalities does Zone de secours Luxembourg cover?
All 43 municipalities of Belgium's Luxembourg Province.
Are the firefighters paid?
Both: the 2023 report counted 424 volunteers and 258 professionals. Arlon and Marche-en-Famenne are mostly professional.
How fast does the fire service respond?
No arrival times are published. We estimate 12–18 minutes for most addresses, less in central Arlon and Marche.
Can I burn garden waste in Luxembourg Province?
Only dry plant waste, 100 m from homes and 25 m from woods, within municipal limits. Other outdoor burning is banned.
Last verified:
- FPS Home Affairs — Rescue zone contacts (members, HQ, phone, email)
- Zone de secours Luxembourg — Home (2024 figures, contact)
- Zone de secours Luxembourg — Les postes (addresses)
- Zone de secours Luxembourg — News
- Zone de secours Luxembourg — Recruitment (CAF, training)
- Wikipedia FR — Zone de secours Luxembourg (staff split, posts, dispatch, vehicles)
- Wikipedia FR — Province de Luxembourg (area, 2026 population, borders)
- Wikipedia FR — neighbors: Durbuy, Lierneux
- RTBF — Garden fires: rules and distances in Wallonia (2026)