The City and Borough of Juneau, Alaska (pop. 32,255), the state capital, is protected by one combination department, Capital City Fire/Rescue. It runs five stations: two career-staffed (Downtown and Glacier, at Juneau International Airport) and three volunteer stations at Douglas, Auke Bay and Lynn Canal, with 42 career firefighter-EMTs/paramedics and about 60 volunteers. CCFR also provides the borough's ambulance service and airport rescue firefighting across 3,255 square miles that have no road link to the rest of Alaska.
Capital City Fire/Rescue (non-emergency)
(907) 586-5322- Juneau Police Department (main line): (907) 586-0600
- Capital City Fire/Rescue, 820 Glacier Avenue, Juneau, AK 99801, USA
- juneau.org/fire
- CCFR office hours: Not published
Who Provides Fire Protection in the City and Borough of Juneau
- Capital City Fire/Rescue (CCFR) — a combination department serving the whole borough. It was formed in 1992 by a full merger of the Juneau Fire Department, the Glacier Fire District and the Douglas and Auke Bay volunteer fire departments. CCFR has 42 career firefighter EMT/paramedics, 11 command and administrative staff, 1 fire mechanic and about 60 volunteers, working from five stations, two of them career-staffed. It answered about 5,100 calls in 2021, 3,600 of them medical.
- Ambulance and airport — CCFR covers all of the borough's EMS needs with an Advanced Life Support ambulance service, adds a seasonal downtown ambulance from May to October for the cruise season, and provides Airport Rescue Firefighting (ARFF) at Juneau International Airport from Station 3.
- Volunteers and live-ins — volunteers staff the Douglas, Auke Bay and Lynn Canal stations and can backfill the career stations; selected volunteers live in the firehouses and staff apparatus overnight, roughly 7 p.m. to 7 a.m.
911 calls are handled by the City and Borough of Juneau, whose dispatchers also serve Juneau Police, the U.S. Forest Service, NOAA law enforcement and the Alaska State Troopers. Juneau has no road connection to the rest of Alaska, and CCFR states that there is no immediate mutual aid for fire suppression or EMS, while the city receives more than 1,000,000 visitors a year.
Fire Departments in the City and Borough of Juneau
| Department | Type | Main station | Phone |
|---|---|---|---|
| Capital City Fire/Rescue | Combination (5 stations) | 820 Glacier Ave, Juneau, AK 99801 (Station 1, HQ) | (907) 586-5322 |
Volunteer stations are not always staffed. For anything urgent, call 911 rather than a station number.
Capital City Fire/Rescue Stations
| Station | Staffing | Address |
|---|---|---|
| Station 1 (Downtown, HQ) | Career | 820 Glacier Ave, Juneau, AK 99801 |
| Station 2 (Douglas) | Volunteer | 1016 3rd St at E St, Douglas |
| Station 3 (Glacier / airport, ARFF) | Career | 1700 Yandukin Dr (Crest St & Livingston Way), Juneau |
| Station 4 (Auke Bay) | Volunteer | 11900 Glacier Hwy, Juneau |
| Station 5 (Lynn Canal) | Volunteer | 17900 Glacier Hwy, Juneau |
Sources: CCFR (station count, career stations, ARFF), Wikipedia (station locations) and the RadioReference wiki (addresses). CCFR also oversees the state-owned Hagevig Regional Fire Training Center.
Estimated Response Time
Because the borough is mostly icefield, water and roadless mountains, we estimate only for the area each station group actually covers, using r ≈ √(area ÷ (stations × π)). The two career-staffed stations sit in Juneau's 14.0-square-mile urban area, an average radius of roughly 1.5 miles each. The volunteer stations at Douglas, Auke Bay and Lynn Canal cover long road corridors with no published service-area figure; the road ends at Echo Cove, about 43 miles from downtown, so many out-the-road homes are more than 6 miles from a station. Places reachable only by boat or air have no estimate.
| Radius | Urban core (career) | Douglas / out the road (volunteer) |
|---|---|---|
| ≤ 1.5 mi | 4–6 min | 8–12 min |
| 1.5–3 mi | 6–8 min | 10–14 min |
| 3–6 mi | 8–11 min | 12–18 min |
| > 6 mi | 11+ min | 18+ min |
Typical expectation: about 4–8 minutes for most addresses in the urban area, 12–18 minutes near the volunteer stations, and 18+ minutes toward the end of the road.
Estimated Fire Control Time
| Fire size | Example | Indicative time |
|---|---|---|
| Small | Grass patch, dumpster, small vehicle | 5–20 min |
| Medium | Room-and-contents, car fully involved | 15–45 min |
| Large | Whole house, commercial unit | 45–120 min |
| Major | Multi-alarm, industrial, large woodland fire | 2–12+ hours |
With no road link and no immediate mutual aid, a large fire is fought with CCFR's own career and volunteer crews, so expect the upper end of each range out the road. The borough declared emergencies in 2024 and 2025 and has put up a temporary flood levee system, and a 2008 avalanche cut Juneau's power supply.
Apparatus & Equipment
- Seasonal downtown ambulance (May–October)
- 1
CCFR does not publish a fleet list. It runs ALS ambulances staffed by firefighter/paramedics, and selected members can fly with contract helicopter companies on medevac flights.
- Fire suppression
- ALS ambulance
- Airport rescue (ARFF)
- Rope & technical rescue
- Water & ice rescue
- Community health (CARES)
Ratings & Accreditation
An ISO Public Protection Classification for Capital City Fire/Rescue is not published.
Outdoor burning: Any open burning in the City and Borough of Juneau needs a CCFR permit (apply at juneau.org/fire/burn-permit-application or call (907) 586-5322). From October 1 to April 30 all open burning is banned in the Mendenhall Valley and Lemon Creek areas; piles must be clean, dry natural wood no more than 10 feet across, and no burning is allowed under a Red Flag warning. Statewide, the Alaska Division of Forestry requires burn permits from April 1 to August 31 unless a stricter local or federal permit applies.
Neighboring Boroughs
- Haines Borough, AK (northwest, west)
- Hoonah–Angoon Census Area, AK (south, southwest)
- Petersburg Borough, AK (single corner point)
- Stikine Region, British Columbia, Canada (northeast, east)
FAQ
What is the non-emergency number for fire in the City and Borough of Juneau?
Capital City Fire/Rescue: (907) 586-5322, at 820 Glacier Avenue. For any fire or medical emergency, always call 911.
Who provides fire protection in the City and Borough of Juneau?
One combination department, Capital City Fire/Rescue, covers the whole borough from five stations: Downtown, Douglas, Glacier (airport), Auke Bay and Lynn Canal. It also runs the ambulance service and airport rescue firefighting.
Which Juneau fire stations are staffed full time?
The Downtown station and the Glacier station at Juneau International Airport are career-staffed. Douglas, Auke Bay and Lynn Canal are volunteer stations, with some volunteers living in and staffing apparatus overnight.
How fast does the fire department respond in the City and Borough of Juneau?
About 4–8 minutes for the first unit in the urban area, 12–18 minutes near the volunteer stations and 18 minutes or more toward the end of the road at Echo Cove. Places reachable only by boat or air have no estimate.
Do I need a burn permit in the City and Borough of Juneau?
Yes. All open burning needs a Capital City Fire/Rescue permit, and from October 1 to April 30 open burning is banned in the Mendenhall Valley and Lemon Creek areas. Call (907) 586-5322 or apply at juneau.org/fire.
Last verified:
- City and Borough of Juneau — Capital City Fire/Rescue: Who We Are (staffing, stations, ARFF, area, mutual aid)
- Capital City Fire/Rescue — Contact Us (phone, address)
- Capital City Fire/Rescue — Burn Permit Info
- Alaska Division of Forestry & Fire Protection — Burn Permits
- City and Borough of Juneau — Juneau Police Department (main line)
- Travel Juneau — Fast Facts (road length, Echo Cove distance)
- RadioReference wiki — Juneau (AK) (station addresses)
- Wikipedia — Capital City Fire/Rescue (1992 merger, calls 2021, dispatch, live-in program, ambulances)
- Wikipedia — Juneau, Alaska (2020 population, area, urban area, neighbors, emergencies)