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Chandler Fire Department, Arizona — Contacts, Stations & Response Times

The Chandler Fire Department is the career, all-hazards fire department of the City of Chandler in Maricopa County, Arizona, serving 275,987 residents (2020 Census) across about 65 square miles. It runs 18 front-line apparatus from 11 stations and provides fire suppression, paramedic-level emergency medical care, hazardous materials response, technical rescue and 24/7 crisis intervention. Chandler holds an ISO Class 1 rating and has been CFAI accredited since 1999, and it works inside the Phoenix-area automatic aid system that sends the closest unit regardless of city limits.

Fire Department (main line)

(480) 782-2120
Call Directions
249Personnel, sworn + civilian (FY2023-24)
11Stations
18Front-line apparatus
65.5 sq miCity area (Census)
275,987Population (2020)
CareerType (city department)

The USFA registry lists 202 career firefighters and 0 volunteers. The 2023 strategic plan gives a city population estimate of over 287,000 and a total planning area of 71.5 sq mi. The FY2023-24 fire budget was $58,044,646.

Services Offered

  • Fire suppression and rescue, with four-person staffing cited as a strength in the strategic plan
  • Emergency medical services: paramedics since 1975; six 24-hour rescues, one peak-time rescue and two low-acuity units (2023). More than 70% of calls are medical.
  • Ambulance transport: currently a contracted provider embedded with CFD (contract through 2026); a municipal ambulance service is planned from January 2027
  • Hazardous materials response and technical rescue (special operations unit, heavy rescue)
  • 24/7 crisis response team (crisis intervention specialists)
  • Fire prevention: inspections, fire investigations, plan review and hazardous materials reporting
  • Emergency management and community risk reduction

Stations

Chandler Fire stations (city facilities map)
StationAddress
Station 11491 E. Pecos Rd., Chandler, AZ
Station 21911 N. Alma School Rd., Chandler, AZ
Station 3275 S. Ellis Rd., Chandler, AZ
Station 4295 N. Kyrene Rd., Chandler, AZ
Station 51775 W. Queen Creek Rd., Chandler, AZ
Station 6911 N. Jackson Rd., Chandler, AZ
Station 76200 S. Gilbert Rd., Chandler, AZ
Station 8711 W. Frye Rd., Chandler, AZ
Station 9211 N. Desert Breeze Blvd., Chandler, AZ
Station 105211 S. McQueen Rd., Chandler, AZ
Show all stations
StationAddress
Station 114200 S. Gilbert Rd., Chandler, AZ

Other facilities: Fire Headquarters (151 E. Boston St.), Fire Support Services (163 S. Price Rd.) and the Public Safety Training Center (3550 S. Dobson Rd.). Station phone numbers and unit assignments are not published; use the main line above, or 911 in an emergency.

Stations are staffed around the clock, but crews are often out on calls. For anything urgent, call 911 rather than going to a station.

Response Times

Published performance: the department's 2020 annual report gives a 90th-percentile response time of 5:51 (25,553 incidents that year, 75% medical). The city's fire page cites an average of about 6 minutes for an arriving fire truck or ambulance; the two figures use different measures. In 2023, 78.4% of calls were medical and 1.8% were fires (strategic plan).

Estimate: average station radius r ≈ √(65.5 sq mi ÷ (11 × π)) ≈ 1.4 miles (also about 1.4 miles using the 71.5 sq mi planning area). With about 4,200 residents per sq mi and a career department, Chandler maps to the urban/career baseline.

First-unit arrival by distance from the nearest station Estimate
RadiusChandler (career, urban)
≤ 1.5 mi4–6 min
1.5–3 mi6–8 min
3–6 mi8–11 min
> 6 mi11+ min

Typical expectation: about 4–6 minutes for most addresses in Chandler, in line with the published figures. Under automatic aid, a closer unit from Phoenix, Tempe, Mesa or Gilbert may arrive first near the city limits.

Estimated Fire Control Time

From arrival to "under control", by fire size Estimate
Fire sizeExampleIndicative time
SmallBrush patch, dumpster, small vehicle5–20 min
MediumRoom-and-contents, car fully involved15–45 min
LargeWhole house, commercial unit45–120 min
MajorMulti-alarm, industrial, large brush fire2–12+ hours

Apparatus & Equipment

Units housed in the 11 stations (2023 strategic plan):

Engine companies
11
Ladder companies
2
Rescues (24-hour / peak-time)
6 / 1
Low-acuity units (2-person)
2
Battalion chief units
2
Special operations / technical rescue
1
Heavy rescue
1
Hazardous materials unit
1
Crisis response unit
1
Brush truck
1
Water tender
1
Utility truck
1

The city's history page counts 18 front-line apparatus. The strategic plan also lists the addition of a third ladder as a strength. In September 2024 the council approved 10 ambulances (nine for the planned municipal service, delivery expected in fall 2026). Reserve fleet: not published.

  • Fire suppression
  • Paramedic EMS
  • Hazmat
  • Technical rescue
  • Crisis response

Ratings & Accreditation

ISO PPC: Class 1 (since 2018) · CPSE/CFAI accredited: Yes, first on March 19, 1999, reaccredited every five years since, most recently announced August 28, 2024.

Community Programs & Burn Permits

  • Narcan leave-behind / opioid reduction program and a 24/7 crisis intervention team
  • IBCCES Certified Autism Center (at least 80% of public-facing staff trained)
  • Chandler Firefighter Charities (501(c)(3), formed 1994), Honor Guard and Pipes & Drums

Outdoor burning: Maricopa County Air Quality Department rules ban most outdoor fires; allowed burns need a county permit, and household or yard waste may never be burned. Check No Burn Days at (602) 506-6400 and ask Chandler Fire Prevention (main line above) about local requirements.

Neighboring Fire Departments

  • All fire departments in Maricopa County, Arizona
  • Phoenix Fire Department (west)
  • Tempe Fire Medical Rescue (north)
  • Mesa Fire and Medical Department (north)
  • Gilbert Fire and Rescue Department (east)
  • Gila River Fire Department (south, Gila River Indian Community)
  • South County Fire & Medical, Sun Lakes (southeast)

FAQ

What is the non-emergency number for the Chandler Fire Department?

The department's main line is (480) 782-2120; the city also lists (602) 253-1191 as the fire non-emergency number. In an emergency, call 911.

How many fire stations does Chandler have?

11 stations, plus Fire Headquarters at 151 E. Boston St., a support services facility and the Public Safety Training Center.

How fast does Chandler Fire respond?

The 2020 annual report gives a 90th-percentile response time of 5:51, and the city cites an average of about 6 minutes. With 11 stations, the average station radius is about 1.4 miles.

Does Chandler Fire run its own ambulances?

Not yet. Transport is provided by a contracted ambulance provider embedded with CFD through 2026; the city plans a municipal ambulance service from January 2027.

Is the Chandler Fire Department accredited?

Yes. It has been CFAI accredited since 1999 (most recently reaccredited in 2024) and has held an ISO Class 1 rating since 2018.

Last verified:

  1. City of Chandler — Fire Department
  2. City of Chandler — About Chandler Fire
  3. City of Chandler — Fire Stations & Facilities Map
  4. City of Chandler — History of the Chandler Fire Department
  5. Chandler Fire Department — Strategic Plan 2023–2027 (PDF)
  6. Chandler Fire Department — 2020 Annual Report (PDF)
  7. City of Chandler — Chandler Fire Earns International Accreditation (August 28, 2024)
  8. City of Chandler — City Council approves purchase of ambulances (September 13, 2024)
  9. City of Chandler — Resolution No. 6010, Ambulance Authority (council agenda, June 2026, PDF)
  10. U.S. Fire Administration — National Fire Department Registry (Arizona download, retrieved October 12, 2026)
  11. Maricopa County Air Quality — Burning Activities
  12. Wikipedia — Chandler, Arizona (2020 Census population and area)
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This profile is provided for general reference and may contain estimates. It is not an emergency service and is not affiliated with the department. In an emergency, always call your local emergency number.

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